Intuit - Springdale, AR
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your work will contribute to advancing Intuit's goal of "Powering Prosperity Around the World." In this virtual, customer-facing role, you will utilize state-of-the-art video communication software to interact with customers, ensuring that you maintain a professional, friendly, and confident demeanor throughout your interactions. You will also document these interactions to maintain accurate records. To be successful in this role, you must possess excellent customer service skills and be passionate about helping clients with their tax-related needs. To qualify for this position, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. Additionally, you must hold an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). You should also be willing to obtain a dedicated hardwired internet connection that meets Intuit's security criteria and be available to work a minimum of 20 hours per week.