Intuit - Wichita, KS

posted 2 months ago

Part-time - Mid Level
Remote - Wichita, KS
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Credentialed Tax Experts for the upcoming tax season. This position is designed for individuals who have an active Preparer Tax Identification Number (PTIN) and hold an unrestricted credential such as a Certified Public Accountant (CPA), Enrolled Agent (EA), or Practicing Attorney. As a Tax Expert, you will be responsible for assisting clients in navigating the complexities of taxation, providing them with the necessary support to prepare their taxes accurately and efficiently. You will work remotely, allowing you to collaborate with a dedicated team from the comfort of your home or office. In this role, you will leverage your expertise to help customers complete their taxes using Intuit TurboTax products. This includes providing tax advice, full-service return preparation, and tax calculations. You will also manage product and software inquiries, ensuring that customers receive the best possible service. Your interactions with clients will be conducted through state-of-the-art video communication software, where you will document all interactions to maintain accurate records. This position requires a minimum commitment of 20 hours per week, making it an excellent opportunity for those looking to earn supplemental income during the tax season. The ideal candidate will have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. Strong customer service skills are essential, as you will be interacting with clients in a professional, friendly, and confident manner. Your passion for helping clients and your commitment to enhancing the Intuit brand will be key to your success in this role.

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.

Requirements

  • Active PTIN and unrestricted credential (CPA/EA/Practicing Attorney).
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to interact with customers through video and audio tools.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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