Intuit - Macon, GA

posted 2 months ago

Part-time - Entry Level
Remote - Macon, GA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Credentialed Tax Experts for the upcoming tax season. This position is designed for individuals who have an active Preparer Tax Identification Number (PTIN) and hold an unrestricted credential such as a CPA, Enrolled Agent (EA), or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. This role is part-time, requiring a minimum commitment of 20 hours per week, and offers a chance to earn supplemental income by assisting clients with their tax preparation needs. In this role, you will be responsible for helping customers complete their taxes using Intuit TurboTax products. You will provide tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your expertise in tax laws and your ability to communicate effectively with clients will be crucial in delivering exceptional service. You will utilize government websites, professional resources, and team expertise to seek out and deliver accurate answers to customer inquiries in a clear and understandable manner. This is a customer-facing role, and you will interact with clients through state-of-the-art video communication software, documenting all interactions to maintain accurate records. The ideal candidate will have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. You should possess strong customer service skills and be passionate about helping clients navigate the complexities of taxation. Your commitment to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes is essential for success in this position.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions to maintain accurate records of customer communications.

Requirements

  • Active PTIN and unrestricted credential (CPA/EA/Practicing Attorney).
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Excellent customer service skills.
  • Ability to interact with customers through video and audio tools in a professional manner.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Strong communication skills.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service