Intuit - Youngstown, OH
posted about 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your interactions with customers will be conducted through state-of-the-art video communication software, ensuring a professional and friendly experience. This role is designed for individuals who are passionate about tax preparation and are committed to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes effectively. You will utilize government websites, professional resources, and team expertise to seek out and deliver accurate answers to customer inquiries in everyday language. This position requires a minimum commitment of 20 hours per week, and you must have a dedicated hardwired Internet connection that meets Intuit's security criteria.