Intuit - Montgomery, AL

posted 2 months ago

Part-time - Mid Level
Remote - Montgomery, AL
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Credentialed Tax Experts for the upcoming tax season. This part-time position allows you to work 100% remotely, providing you with the flexibility to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service while preparing their taxes. You will be responsible for providing tax advice, full-service return preparation, and tax calculations, all while managing product and software inquiries. Your expertise will be essential in advancing Intuit's goal of 'Powering Prosperity Around the World.' To qualify for this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. An active, unrestricted credential such as CPA, EA, or Practicing Attorney is required, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). You will be expected to interact with customers through video and audio tools in a professional, friendly, and confident manner, showcasing your excellent customer service skills. In this role, you will utilize government websites, professional resources, and team expertise to deliver accurate answers to customer inquiries using everyday language. You will also document interactions to maintain accurate records, ensuring a seamless experience for clients. If you are passionate about helping clients with their taxes and are ready to earn supplemental income, we encourage you to apply now!

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions to maintain accurate records.
  • Interact with customers through video and audio tools in a professional manner.

Requirements

  • Active PTIN and unrestricted credential (CPA/EA/Practicing Attorney).
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Excellent customer service skills.
  • Willingness to obtain a dedicated hardwired internet connection that meets Intuit Security criteria.
  • Availability to work a minimum of 20 hours per week.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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