Astrana Health - Monterey Park, CA

posted 25 days ago

Full-time - Entry Level
Hybrid - Monterey Park, CA

About the position

The Credentialing Coordinator at Astrana Health plays a crucial role in supporting the credentialing process by working closely with Credentialing Specialists to enhance operational efficiency and ensure compliance with accreditation standards. This temporary position focuses on managing credentialing applications, maintaining essential documentation, and providing exceptional customer service to internal and external stakeholders.

Responsibilities

  • Assist Credentialing Specialist with initial and reappointment credentialing applications and conduct follow-up as needed.
  • Assist in the preparation of upcoming meetings.
  • Input all credentialing data into credentialing software database accurately and timely.
  • Work closely with IPAs and Hospitals to ensure exceptional customer service.
  • Maintain provider state licenses, DEA certificates, malpractice insurance, and any other required credentialing documents.
  • Represent the MSO while interacting with internal and external contacts.
  • Manage all incoming calls and direct to credentialing specialist as needed.
  • Remain up to date with credentialing accreditation standards with NCQA and Joint Commission.
  • Organize digital credentialing files and documents.
  • Ensure all credentialing verification sites are kept with an account balance at all times.
  • Ensure supplies are fully stocked.

Requirements

  • High School Diploma or GED
  • 2-3 years of office experience
  • Excellent written and verbal communication skills
  • Detail-oriented with strong organizational skills
  • Ability to work with multiple projects and deadlines

Nice-to-haves

  • Bachelor's degree
  • Credentialing experience

Benefits

  • Competitive hourly pay rate between $20.00 - $24.00
  • Hybrid work environment
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