Credentials & Facility Operations Manager

Tampa Bay Buccaneers - Tampa, FL

Full-time

Tampa, FL

Performing Arts, Spectator Sports, and Related Industries

About the position

The Credentials & Facility Operations Manager at the Tampa Bay Buccaneers is responsible for overseeing credentialing processes and managing various facility-related projects. This role requires a highly organized and proactive individual who can thrive in a fast-paced environment, ensuring precision in credential management and effective collaboration across departments for successful project outcomes.

Responsibilities

• Lead the credentialing process for game days and special events.
• Oversee the processing, printing, and distribution of credentials, ensuring precision and timely delivery.
• Maintain a well-organized inventory of credential supplies and materials.
• Address credential requests and inquiries from staff and vendors efficiently.
• Supervise part-time staff responsible for all credentialing activities leading up to and during game days.
• Oversee vendor management initiatives to ensure alignment with NFL guidelines and processes, maintaining high standards of compliance and performance across all vendor engagements.
• Lead the planning, implementation, and assessment of facility/stadium-related projects.
• Collaborate with multiple departments to ensure project alignment and successful outcomes.
• Monitor project progress and provide regular updates to stakeholders.
• Identify opportunities for improvement and recommend enhancements for ongoing and future projects.
• Manage part-time staff involved in all game day operations in preparation for and during events.
• Provide administrative support to the operations team as required.
• Maintain accurate records and documentation related to credentialing and project activities.
• Prepare reports and presentations for management and team meetings.

Requirements

• 2+ years experience in sports and facility/stadium management preferred.
• Exceptional organizational skills with a keen attention to detail.
• Ability to manage confidential information with discretion.
• Proven experience in independently managing projects from inception to completion.
• Strong multitasking abilities in a dynamic, fast-paced environment.
• Personable team player with outstanding communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and operations management systems.
• Experience with Accredit Solutions and Adobe Illustrator; familiarity with Wicket and Apple software preferred.