Credit Analyst

Assa Abloy - New Haven, CT

Full-time - Mid Level

New Haven, CT

10,001+ employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Credit Analyst at ASSA ABLOY plays a crucial role in supporting the company's growth and profitability by managing customer credit limits and collections. This position is responsible for evaluating and establishing credit limits, overseeing a significant portfolio, and ensuring compliance with payment terms while minimizing risk. The role requires strong analytical and communication skills to build relationships with customers and coordinate with various departments to resolve issues.

Responsibilities

• Evaluate, establish, and manage credit limits for new and existing customers in line with company guidelines.
• Oversee a portfolio of $25M-$35M, managing collections and handling past-due balances in an assigned territory.
• Make decisions to hold or release customer orders placed on credit hold.
• Prepare and secure customer account balances through lien/bond placement, joint checks, and documentation.
• Identify accounts requiring third-party collection or legal action, providing support to collection agencies as needed.
• Build and maintain relationships with customers and coordinate with Sales and factories to resolve issues.
• Address unapplied receipts, short-paid invoices, and chargebacks to maintain accurate accounts.
• Handle customer complaints related to billing or service and coordinate with relevant departments to resolve service issues.
• Maintain accurate customer information in the Enterprise software, including account data, billing address, credit limit, and payment terms.
• Reconcile transactions to ensure accurate accounts receivable balances and assist with internal and external audits.
• Generate monthly credit and accounts receivable reports for senior management.
• Negotiate payment terms and programs with delinquent customers.
• Undertake special projects and perform additional duties as assigned by the Credit Manager.

Requirements

• Must have a minimum of 2 years of work experience in the field.
• Proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and the ability to quickly learn in-house ERP applications.
• Knowledge of liens, bonds, and familiarity with the building trade or similar industries.
• Strong interpersonal skills with the ability to interact across all levels of personnel.
• Excellent collection, analytical, and negotiation skills with extensive knowledge of commercial credit processes and collection laws.
• Effective written and verbal communication skills.
• Problem-solving and analytical skills, with the ability to thrive in a fast-paced environment.

Nice-to-haves

• Bachelor of Arts Degree in Finance or Accounting.

Benefits

• Healthcare plan.
• 401K with employer matching.
• Ongoing training and development including tuition reimbursement up to $5250/year for courses directly related to your job.
• Supportive team environment.
• A stable and growing industry.