Credit Analyst

Staffmark - Ridgefield Park, NJ

Full-time - Entry Level

Ridgefield Park, NJ

Administrative and Support Services

About the position

The Credit Analyst position at Staffmark Workforce Solutions involves analyzing and managing fraud risks associated with B2B account applications for a global leader in electronics and mobile devices. The role focuses on investigating suspected fraud, managing chargebacks, and ensuring compliance with banking regulations. The analyst will work closely with customer service teams to resolve complex claims and contribute to the overall risk management strategy of the organization.

Responsibilities

• Screen new B2B account applications to verify the legitimacy of the business and its claimed size.
• Investigate and resolve suspected instances of consumer fraud, including stolen credit cards and account takeovers.
• Analyze patterns of suspicious behavior to prevent unauthorized activities.
• Handle consumer and internal claims that exceed thresholds or could lead to legal issues.
• Dispute chargebacks by providing compelling evidence to financial institutions.
• Complete ad hoc projects assigned by the direct manager.

Requirements

• High analytical skills
• Strong communication skills and adaptability to a fast-changing environment
• Bachelor's degree
• Fluency in English; a second language is a strong asset
• 1-3 years of experience in fraud, risk management, or banking services, particularly with chargeback/retrieval responses and dispute resolution.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• Paid Time Off
• Pet insurance
• Pre-tax savings plans
• Pre-tax parking and commuter plans
• Supplemental health and welfare plans
• Employee assistance program
• Short-term incentives
• Paid holidays