Credit Analyst

Staffmark - Ridgefield Park, NJ

Full-time - Entry Level

Ridgefield Park, NJ

Administrative and Support Services

About the position

The Credit Analyst position at Staffmark Workforce Solutions involves evaluating B2B account applications, investigating fraud, and managing chargebacks for a global leader in electronics and mobile devices. The role requires strong analytical skills and effective communication to adapt to a fast-paced environment, ensuring the integrity of financial transactions and customer accounts.

Responsibilities

• Screen new B2B account applications to verify the legitimacy of the business and its size.
• Investigate and resolve suspected instances of consumer fraud, including stolen credit cards and account takeovers.
• Analyze patterns of suspicious behavior to prevent unauthorized activities.
• Handle consumer and internal claims that exceed thresholds or could lead to legal issues.
• Dispute chargebacks by providing evidence to financial institutions.
• Complete ad hoc projects assigned by the direct manager.

Requirements

• High analytical skills
• Strong communication skills
• Bachelor's degree
• Fluency in English; a second language is a strong asset
• 1-3 years of experience in fraud, risk management, or banking services, particularly with chargeback and dispute resolution.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• Paid Time Off
• Pet insurance
• Employee assistance program
• Pre-tax savings plans
• Pre-tax parking and commuter plans
• Supplemental health and welfare plans
• Short-term incentives
• Paid holidays