Credit and Accounts Receivable Analyst

Foley Equipment - Kansas City, MO

Full-time - Mid Level

Kansas City, MO

501-1,000 employees

Repair and Maintenance

About the position

Foley Equipment's Credit & Accounts Receivable Analyst is responsible for managing customer accounts, credit requests, credit limits, collecting on past due balances, resolving customer billing problems, and minimizing credit losses. The role involves analyzing customer financial conditions and authorizing credit lines to mitigate bad debt risk while maximizing accounts receivable collections.

Responsibilities

• Monitor the AR Aging Report to identify potential payment issues and contact customers to resolve past due invoices.
• Follow up promptly for resolution to maximize profitability and minimize bad debt expense.
• Research customer questions and navigate disputes, negotiating as needed to reach resolution while preserving customer relationships.
• Collaborate with internal teams to resolve disputes and eliminate root causes of issues.
• Maintain accurate credit and collection files.
• Review and evaluate new and existing customers' credit worthiness and collectability risk, modifying credit limits and terms as needed.
• Cultivate positive relationships with credit, sales, parts, service, and rental teams.
• Communicate credit department policies and procedures to company personnel.
• Participate in major department projects and drive quality improvements, processes, and initiatives.
• Assist with special projects as assigned.

Requirements

• Minimum of 5 years of collective experience in credit and/or accounts receivable.
• Confident in reaching out to customers to resolve account issues and escalate if necessary.
• Ability to multi-task, prioritize, and work well under pressure with attention to detail.
• Excellent oral and written communication skills.
• Strong organization and problem-solving skills.
• Proficient in Microsoft Outlook, Excel, and Word.

Nice-to-haves

• High school diploma; 2-4 years college degree in Business, Finance, and/or accounting preferred.

Benefits

• 401(k) with matching
• Health insurance benefits starting day one of employment for full-time employees
• Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth