Credit and Collections Administrator

Ballard Spahr Llp - Cherry Hill, NJ

Full-time - Mid Level

Cherry Hill, NJ

501-1,000 employees

Professional, Scientific, and Technical Services

About the position

The Credit and Collections Administrator at Ballard Spahr, LLP plays a crucial role in the Accounting and Financial Management Department. This position is responsible for assessing client creditworthiness, monitoring accounts receivable, and facilitating the collection of overdue payments while maintaining positive client relationships. The administrator will work closely with lawyers to ensure they are informed about their clients' payment statuses and will take proactive steps to resolve any outstanding issues.

Responsibilities

• Monitor and review outstanding accounts receivable to keep lawyers informed of clients' payment statuses.
• Contact clients with past-due balances to identify reasons for delays and propose acceptable payment resolutions.
• Evaluate the creditworthiness and risk profile of new clients and matters to mitigate financial exposure.
• Ensure collection notes and client payment histories are documented and updated for effective collection strategies.
• Utilize Microsoft Excel for reporting, data analysis, and tracking receivables, and Word for generating professional communications.

Requirements

• Bachelor's degree in Accounting, Finance, or related field, or equivalent experience.
• Minimum of three years of recent relevant work experience.
• Proficiency with Microsoft Office 2016, specifically Excel, Access, and Word.
• Experience in a legal or professional services environment preferred.
• Familiarity with financial systems such as 3E, Aderant, and Star Collect is preferred.
• Ability to work beyond standard hours, especially during peak seasons.

Nice-to-haves

• Strong analytical abilities with excellent verbal and written communication skills.
• Skilled at building relationships and effectively interacting with lawyers, staff, and clients.
• Independent learner who thrives in collaborative environments.
• Proven ability to handle sensitive information with discretion.
• Capable of prioritizing tasks and meeting deadlines under pressure.

Benefits

• Medical coverage
• Fertility benefits
• Travel and lodging expenses
• Prescription drug coverage
• Dental coverage
• Vision coverage
• Life insurance
• Short and long-term disability insurance