Credit Associate - Wholesale Administration

Ally - Springfield, IL

Full-time - Entry Level

Onsite - Springfield, IL

Printing and Related Support Activities

About the position

As a part of the Dealer Credit Administration team, the Credit Associate plays a crucial role in supporting our dealer customers. This position involves a variety of daily tasks that are essential for the accurate maintenance of our dealers' wholesale accounts. The Credit Associate will be responsible for processing manufacturer receivables and making necessary adjustments, assisting dealers with their daily inventory management, which includes the creation of receivables and inventory transfers, and facilitating daily ACH transactions. Additionally, the Associate will ensure that all payments are accurately posted and that general ledger accounts are balanced. A key part of the role involves researching and completing daily exception reporting to maintain the integrity of our financial operations. The Credit Associate will apply dealers' funds received in relation to wholesale credit lines and programs, research and resolve any unidentified or misapplied funds, and balance general ledger activity. They will prepare and route exception reports, identify and deposit incoming wires, and review supporting documentation for dealer funding requests. The role also requires supervising and responding to incoming email requests received in the group mailbox in a timely manner, providing excellent customer service to automotive dealers, and ensuring that all tasks are completed efficiently and accurately.

Responsibilities

• Process manufacturer receivables and associated adjustments.
• Assist dealers with daily inventory management, including creation of receivables and inventory transfers.
• Facilitate daily ACH transactions.
• Ensure accurate posting of all payments and balancing of general ledger accounts.
• Research and complete daily exception reporting.
• Apply dealers' funds received in relation to wholesale credit lines and programs.
• Research and resolve unidentified or misapplied funds.
• Balance general ledger activity.
• Prepare and route exception reports.
• Identify and deposit incoming wires.
• Review supporting documentation for dealer funding requests.
• Supervise and respond to incoming email requests in a timely manner.
• Provide customer service for automotive dealers.

Requirements

• High School diploma or equivalent required.
• 2+ years' experience in financial services or similar industry.
• Associate's or Bachelor's degree in business or related emphasis may be considered in place of experience.
• Proficient use of all Microsoft Office programs.
• Strong written and oral communication skills.
• Understanding of automotive dealership operations is a plus.

Benefits

• Competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Industry-leading 401K retirement savings plan with matching and company contributions.
• Student loan and 529 educational assistance programs.
• Tuition reimbursement and other financial well-being programs.
• Flexible health and insurance options including dental and vision.
• Pre-tax Health Savings Account with employer contributions.
• Total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Adoption, surrogacy, and fertility support.
• Parental and caregiver leave.
• Back-up child and adult/elder day care program and childcare discounts.
• LifeMatters® Employee Assistance Program.
• Subsidized and discounted Weight Watchers® program.
• Employee discount programs.