Credit Balance and Collections Auditor

Surgery Partners

Full-time - Mid Level

Ambulatory Health Care Services

About the position

The Credit Balance and Collections Auditor is responsible for supervising a team of Credit Balance Auditors, ensuring accurate analysis of credit balances, contract payments, and adjustments to maintain precise accounts receivable reporting. This role involves overseeing the auditing process, monitoring staff productivity, and identifying training needs to enhance team performance.

Responsibilities

• Supervise Credit Balance Auditors and analyze credit balances.
• Determine accurate contract payment and allowable amounts.
• Perform adjustments to ensure accurate accounts receivable reporting.
• Detail accounts and send refund requests with supporting documentation when appropriate.
• Post refund checks received and verify check information is accurate.
• Document accounts and send refund checks to recipients with identifying letters.
• Obtain, analyze, and review patient information, diagnoses, and procedures for accuracy and timeliness of refunds.
• Conduct routine QA audits and monitor staff productivity.

Requirements

• Experience in billing, coding, or collections auditing.
• Strong analytical skills to assess credit balances and contract payments.
• Ability to supervise and train staff effectively.
• Excellent communication skills for documentation and reporting.

Nice-to-haves

• Knowledge of healthcare billing and coding practices.
• Experience with accounts receivable management.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with employer contribution
• Life Insurance
• Paid Time Off (PTO)
• 401(k) retirement plan with company match