Credit Balance Specialist

Ventra Health - Fort Worth, TX

Full-time

Fort Worth, TX

Professional, Scientific, and Technical Services

About the position

The Credit Balance Specialist at Ventra Health, Inc. is responsible for managing patient and insurance refunds, ensuring timely processing and compliance with regulations. This role involves printing refund checks, creating check registers, and maintaining accurate records of all transactions, enabling the organization to effectively manage its revenue cycle operations.

Responsibilities

• Print refunds checks from each applicable system within each client's monthly deadline.
• Produce check registers for client approval.
• Track all aspects of refund checks and mail once approved.
• Print and mail overpayment letters to payors with applicable EOB.
• Track and maintain check stock inventory.

Requirements

• High School Diploma or Equivalent.
• Three (3) years of credit balances & refunds and/or billing system experience.
• Ability to read, understand, and apply state/federal laws, regulations, and policies.
• Strong oral, written, and interpersonal communication skills.
• Strong time management and organizational skills.
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.

Nice-to-haves

• Basic use of computer, telephone, internet, copier, fax, and scanner.
• Basic touch 10 key skills.
• Basic Math skills.