Credit Controller/Office Manager

$60,000 - $80,000/Yr

Cavity Sliders USA - Compton, CA

Full-time - Mid Level

Compton, CA

Fabricated Metal Product Manufacturing

About the position

As the Credit Controller/Office Manager at Cavity Sliders, you will play a crucial role in providing exceptional support to clients while managing Accounts Receivable and Office Administration. This full-time position also involves assisting HR with onboarding and paperwork for new hires, ensuring smooth operations within the office.

Responsibilities

• Process statements and manage debt collection for Accounts Receivable.
• Allocate customer payments and set up new accounts.
• Handle customer returns and credit management.
• Investigate and respond to accounting inquiries and assist with invoicing.
• Facilitate payment processing for clients.
• Coordinate onboarding tasks for new hires, including ordering equipment and compiling documentation.
• Manage UPC codes and order marketing materials and office supplies.
• Update staff records in ADP and conduct staff inductions.
• Liaise with the Sugar CRM administrator for system management.

Requirements

• 3+ years of experience in an Office Manager, Credit Controller, or similar role.
• Strong communication, problem-solving, and decision-making skills focused on customer service excellence.
• Experience with ERP and CRM systems.
• Excellent time management and organizational skills.
• Proven success in implementing and optimizing workflows.

Nice-to-haves

• Growth-oriented mindset and commitment to ongoing learning and development.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Employee discounts
• Opportunities for advancement
• Paid sick time