Credit Risk Analyst

$58,000 - $63,500/Yr

Merchant Lynx Services - Palm Beach Gardens, FL

Full-time - Mid Level

Onsite - Palm Beach Gardens, FL

Credit Intermediation and Related Activities

About the position

The Credit Risk Analyst at Merchant Lynx Services is responsible for monitoring merchant activity to protect against credit card fraud and minimize risk exposure for both the company and its merchants. This in-office role requires the candidate to interpret and apply MasterCard and Visa regulations while managing fraud detection and prevention efforts.

Responsibilities

• Monitor merchant daily activity to detect and prevent fraud, potential loss, and chargebacks.
• Communicate with card issuing banks, merchants, and cardholders to validate credit card transactions and manage reserve accounts.
• Identify and analyze potential fraud transactions, trends, and violations of Visa and MasterCard rules and regulations.
• Perform cost absorption analysis on merchants to determine their ability to cover normal return and chargeback activity.
• Correspond with merchants, banks, and consumers as necessary for transaction verification and to investigate possible risk issues.
• Authorize the release of funds.
• Monitor and review previously flagged accounts for ongoing issues such as chargeback activity, high sales, spikes in volumes, DBA, address, email, phone changes, etc.
• Maintain up-to-date industry knowledge, specifically fraud trends.
• Collect on outstanding fees and dues.
• Adhere to privacy; confidential, proprietary company policies and procedures.
• Perform related projects and duties as assigned.

Requirements

• 2 years of experience working in financial services, credit analysis, risk management, or credit card industry.
• Bachelor's degree preferred.
• Good knowledge of MasterCard and Visa card processing regulations and chargeback rules.
• Ability to maintain confidentiality.
• Effective communications and interpersonal skills.
• Meticulous attention to detail.
• Ability to justify decisions and balance the risk and business/sales issues.
• Ability to work independently, but with a team focus.
• Knowledge of risk and underwriting concepts and methodologies.
• Strong analytical and organizational skills.
• Good follow-through skills and ability to resolve issues in a timely manner.
• Ability to analyze financial and transaction history information to make sound decisions.

Benefits

• 401(k)
• Paid time off
• Parental leave