Crew Lead, Residential Energy Operations

Tesla - Houston, TX

Full-time - Mid Level

Houston, TX

Transportation Equipment Manufacturing

About the position

The Crew Lead will be a key member of Tesla's Field Energy Operations team, responsible for overseeing the installation and maintenance of energy products. This role requires a strong leader who can model Tesla's standards, ensure compliance with policies, and drive efficiency goals while providing exceptional customer service. The Crew Lead will also train and mentor team members, troubleshoot issues on-site, and ensure that all work is completed safely and on time.

Responsibilities

• Supervise the job site and guide team members to ensure compliance with safety and quality standards.
• Train and mentor team members in energy system installation and maintenance.
• Service and commission energy systems on roofs, including array layout and mounting hardware.
• Proactively resolve equipment and system issues and troubleshoot obstacles on-site.
• Perform routine maintenance on energy systems and improve processes based on advanced knowledge.
• Collaborate with the warehouse team to ensure availability of materials and equipment for servicing.
• Communicate job status to customers and leadership, providing an exceptional customer experience.

Requirements

• Extensive knowledge of PV equipment, installation, service, and electrical wiring.
• Experience in roof work, general construction, or carpentry preferred.
• Ability to bend conduit unassisted and safely handle power tools.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to read building plans and equipment manuals.

Nice-to-haves

• Experience in customer service and leadership roles.
• Familiarity with computer skills related to the job.

Benefits

• Commuter assistance
• Health savings account
• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Flextime
• Employee assistance program
• 401(k) matching
• Employee discount
• Pet insurance