Crew Manager

Marquette Transportation Company - Saint Rose, LA

Full-time - Mid Level

Saint Rose, LA

1,001-5,000 employees

Rental and Leasing Services

About the position

The Crew Manager at Marquette Transportation Company is responsible for overseeing the day-to-day crewing personnel functions, ensuring compliance with company policies, and managing crew performance. This role involves maintaining crew databases, organizing documentation, and managing crew changes efficiently. The Crew Manager will also monitor key performance indicators related to crew utilization and retention, and will be involved in budget management and crew travel arrangements.

Responsibilities

• Plan, organize, and manage the day-to-day crewing personnel functions in compliance with company policy.
• Update & maintain crew database daily.
• Maintain organized documentation for all crewing matters.
• Manage crew changes for assigned vessels in the most efficient and cost-effective manner.
• Responsible for the effective crewing of vessels and crew travel arrangements.
• Manage crew performance through coaching and corrective action.
• Monitor Department Goals and Key Performance Indicators (KPIs) including crew utilization, travel, retention, and other key metrics.
• Perform on-call rotation duties, to ensure crewing function coverage after hours and on holidays and weekends.
• Weekly attendance of 0600-crew change meeting at our St. Rose office to assist with crew change logistics.
• Manage monthly vessel travel budgets in conjunction with vessel operating budget, driving continuous improvement.
• Perform vessel visits to interact and build working relationships with crew members.

Requirements

• Previous experience in Crew Management, preferably in the maritime industry.
• Effective communication and interpersonal skills.
• Proficient in Microsoft Office, specifically strong in Microsoft Excel.
• Knowledge of Safety Management Systems.
• Positive attitude with proven history of solving problems.
• Customer service experience.

Nice-to-haves

• Experience in the maritime industry is preferred.

Benefits

• Disability insurance
• Dental insurance
• Flexible spending account
• Vision insurance
• 401(k) matching
• Life insurance