Crew Member - Charlotte Douglas Airport

About the position

HMSHost is seeking Crew Members for their location at Charlotte Douglas Airport, offering a starting pay of $15 per hour with opportunities for tips, potentially increasing earnings to an average of $20 per hour. The role involves providing exceptional customer service, ensuring a welcoming environment, and maintaining high standards of quality and safety. Full-time and part-time positions are available across various shifts, including mornings, evenings, and weekends.

Responsibilities

• Connect with each customer to ensure they feel welcome.
• Provide outstanding service that exceeds customer expectations.
• Send customers off on their journey feeling appreciated for their business.
• Commit to quality work and maintain reliability and dependability.
• Collaborate as a team player and be open to new ideas.
• Treat everyone with respect and show appreciation for a job well done.
• Utilize provided tools and training to complete tasks effectively.

Requirements

• Must be 18 years or older to apply.
• Ability to work in a fast-paced environment.
• Strong customer service skills and positive energy.

Nice-to-haves

• Experience in a customer service role is preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid holidays
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance