Crew Member

Dunkin' Brands - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)

About the position

The Crew Member position at Quality Brand Group LLC, a franchisee of Dunkin, involves delivering exceptional guest experiences in a fast-paced restaurant environment. Crew Members are responsible for preparing and serving food and beverages while adhering to operational and quality standards. This role offers opportunities for personal growth and can serve as a pathway to a career in restaurant management for those who show commitment and passion.

Responsibilities

• Promoting a positive team environment by arriving on time and ready for shifts.
• Demonstrating respect and dignity in interactions with team members and guests.
• Following established communication guidelines in the store.
• Responding positively to coaching and feedback, showing a passion for learning.
• Holding oneself accountable for designated responsibilities during shifts.
• Learning and executing multiple tasks effectively.
• Ensuring guest satisfaction by prioritizing their needs and resolving issues promptly.
• Adhering to Brand and Quality Brand Group standards for food and beverage quality.
• Following safety, food safety, and sanitation guidelines.
• Maintaining a clean work environment, including stocking and cleaning guest areas and restrooms.
• Adhering to uniform standards, including specific clothing requirements.

Requirements

• Must have basic computer skills for online training.
• Basic math skills for counting money and making change.
• Physical and mental capability to operate standard restaurant equipment.
• Ability to lift 30 to 50 pounds and perform physical tasks such as pushing, pulling, and stretching.

Benefits

• Opportunity for personal growth and development in restaurant management.
• Friendly work environment with respect and dignity for all team members.