Crew Member

About the position

At Biscuitville, we pride ourselves on our entrepreneurial spirit and our commitment to building amazing teams of passionate individuals. Our work environment is open and collaborative, designed to foster personal growth that extends beyond the workplace. We understand the importance of work-life balance, which is why all of our restaurants close at 2 PM, allowing our team members to enjoy their afternoons and evenings free. This unique aspect of our operation sets us apart in the industry, making it an ideal place for those who value their time outside of work. As a Crew Member, you will be part of a dynamic team that includes various positions such as Cashier, Cook, Wrapper, and the essential Biscuit Maker. Each team member plays a crucial role in ensuring that every guest enjoys a memorable experience, which we refer to as being 'Guest-Obsessed.' We believe that success comes from having fun and working together, and we strive to create a friendly and positive environment where our team members are passionate about our brand and dedicated to pleasing our guests. Joining the Biscuitville family comes with numerous benefits, including competitive pay, flexible hours, and opportunities for advancement. We offer restaurant discounts, a 401k plan with company matching, and tuition reimbursement to support your personal and professional development. Our goal is to help you learn valuable business and people skills while enjoying a fun and fast-paced work environment.

Responsibilities

• Provide excellent customer service to guests
• Prepare and serve food items according to company standards
• Maintain cleanliness and organization of the restaurant
• Work collaboratively with team members to ensure smooth operations
• Handle cash and process transactions accurately
• Anticipate and exceed guests' expectations
• Address and resolve guest complaints effectively
• Follow health and safety regulations in food preparation and service

Requirements

• Excellent communication skills
• Ability to work in a fast-paced environment
• Strong customer service orientation
• High standards for professional appearance
• Team-oriented mindset
• Ability to stand for extended periods
• Willingness to lift and move up to 30 pounds

Nice-to-haves

• Previous experience in a restaurant or food service environment
• Basic knowledge of food safety practices
• Ability to work flexible hours

Benefits

• Competitive pay
• Flexible hours
• Restaurant discounts
• 401k with company match
• Tuition reimbursement
• Advancement opportunities