Crew Scheduler

Dynamic International Airways - Kansas City, MO

Full-time - Entry Level

Kansas City, MO

Air Transportation

About the position

The Crew Scheduler at Eastern Airlines LLC is responsible for the efficient utilization and scheduling of flight crew resources. This role requires a thorough understanding of Federal Aviation Regulations (FAR) and involves direct communication with various operational managers and crew members. The position is temporary-to-hire, expected to last approximately 3-6 months, with the potential for a permanent role. The successful candidate will demonstrate strong organizational and communication skills while ensuring compliance with all scheduling regulations and policies.

Responsibilities

• Ensure efficient utilization of pilots and track their attendance.
• Provide excellent customer service and support to all crewmembers regarding scheduling-related items.
• Notify crewmembers of daily/monthly schedule changes in a timely manner.
• Ensure all crewmember assignments comply with FAA regulations and company policies.
• Monitor and verify the integrity of the flight schedule, ensuring all segments have assigned legal crews.
• Resolve flight crew legality problems and rest requirements based on regulatory and contractual requirements.
• Maintain communication with crewmembers, flight control, and station personnel regarding crew schedules.
• Process trip swaps, drops, sick calls, emergency leaves, and other schedule modifications.
• Secure necessary accommodations such as hotel and deadhead flight bookings.
• Utilize reserve crewmembers efficiently to ensure operational reliability.
• Ensure compliance with FARs, contract requirements, and departmental guidelines.
• Work closely with dispatchers to resolve problems and coordinate daily operations.
• Report on daily scheduling and department status.

Requirements

• High School Diploma, GED or equivalent; Associate's degree or higher preferred.
• Two years in a customer service or airline role or one year of Crew Scheduling experience preferred.
• Strong verbal and written communication skills with emphasis on quality, tone, detail, and accuracy.
• PC proficient in Microsoft Office products and general internet applications.
• Ability to prioritize and adapt to changing environments and priorities.
• Exceptional customer service skills and a commitment to professionalism.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Ability to perform basic mathematical computations using decimals and hours/minutes.

Nice-to-haves

• Experience in a customer service role within the airline industry.
• Knowledge of FAR Part 121 and Part 117 crew scheduling requirements.