About the position
As a Crew member at AMC, you will play a vital role in delivering superior service to our guests while supporting the company's financial goals. This position is perfect for those who love movies and want to be part of a dynamic team that values communication, leadership, and time management skills. You will have the opportunity to work in a fun and fast-paced environment, where you can build strong relationships with your colleagues and guests alike. The role involves various responsibilities, including providing excellent guest service, maintaining a clean and safe environment, and ensuring compliance with company standards. You will also have the chance to enjoy numerous benefits, such as free movies and flexible schedules, making this an exciting opportunity for movie enthusiasts. In this position, you will be expected to exhibit excellent guest service skills, present a calm demeanor to deter disruptive conduct, and answer guest questions courteously. You will work effectively with supervisors and co-workers, multitasking as needed to greet guests, tear and scan tickets, check IDs, and direct guests. Demonstrating effective sales techniques is also crucial, as you will be responsible for meeting expectations for loyalty card sales and upselling products. Additionally, you will ensure the security of cash, receipts, and tickets, enforce the movie ratings system, and maintain the cleanliness of the theatre. The role requires you to perform nightly custodial duties, monitor auditoriums for quality, and assist with other Crew functions as directed. You will be provided with a uniform, including a black t-shirt and nametag, while you are expected to wear black pants, shoes, and a belt. AMC is committed to equal employment opportunities and upholds a strict non-discrimination policy, ensuring a welcoming environment for all associates.
Responsibilities
- Exhibit excellent guest service skills.
- Present a calm demeanor that deters disruptive conduct while encouraging positive interactions with guests.
- Answer guest questions courteously and accurately or direct them to the appropriate resource.
- Work effectively with supervisors and co-workers.
- Multitask effectively, including greeting guests, tearing and scanning tickets, checking IDs, and answering guest questions.
- Demonstrate consistent and effective sales techniques, including loyalty card sales and suggestive selling.
- Complete transactions accurately and thank guests after each interaction.
- Ensure the security of all cash, receipts, and tickets.
- Enforce the movie ratings system courteously and effectively.
- Distribute and maintain Assisted Moviegoing Equipment.
- Clean and maintain the theatre's interior and exterior areas, including auditoriums and restrooms.
- Perform nightly custodial duties, including vacuuming and sanitizing fixtures.
- Control access to the theatre and monitor auditoriums for quality and audience behavior.
- Perform daily stocking and maintenance duties.
- Follow all safety procedures and instructions for chemical use.
- Uphold AMC's Business Practice Standards and ensure compliance with company programs.
- Maintain regular attendance for all scheduled shifts.
- Assist with other Crew functions and perform other duties as directed.
Requirements
- Ability to stand, walk, lift, twist, and bend frequently.
- Ability to lift up to 50 pounds and carry it up to 90 feet.
Benefits
- Free movies at any AMC theatre nationwide.
- Free popcorn daily.
- Half off eats and drinks.
- Flexible schedules.
- Ability to work with friends.
