Crew Team Member

$20 - $21/Yr

McDonald's - Rosamond, CA

- Entry Level

Rosamond, CA

Food Services and Drinking Places

About the position

McMarro Family Restaurants own and operate 30 McDonald's Restaurants throughout Southern California. We have been in business for over 30 years and have spent the last decade expanding our business and creating opportunities for career growth for our employees. At McMarro we believe in working together to create a culture that supports the company's values; Family, Integrity, Community and Teamwork. As a Crew Team Member, you will play a crucial role in ensuring the smooth and efficient operation of the restaurant. Your primary responsibility is to provide excellent customer service by greeting our customers with a smile, ensuring a memorable visit, delivering high-quality products, and maintaining a clean and welcoming environment for our guests. Crew members are expected to work in several workstations and areas of the restaurant and complete different cleaning tasks in each area. Areas include drive-thru, front counter, production, dining room, restrooms, parking lot, and other areas within the restaurant or areas that are considered company property.

Responsibilities

• Contribute to a Safe & Respectful Workplace - practice respectful communication with co-workers and customers.
• Customer Service - regardless of your station, greet our customers in a friendly manner, follow McDonald's procedures for customer satisfaction.
• Food Preparation and Cooking - prepare and present our delicious food items following McDonald's procedures and standards - always prioritizing food safety.
• Safety Compliance - maintaining a safe environment for both crew and customers by following McDonald's procedures to prevent work accidents.
• Cleaning and Sanitization - maintain a clean restaurant by keeping your work area clean as well as the areas that our customers visit.
• Teamwork - it starts with reporting to work on time and doing your personal best. It also includes taking initiative to help co-workers with tasks in order to meet the restaurant's goals.
• Dependability - listening and following directions given by your manager, reporting to work on time and being consistent.
• Appearance - follow the company's appearance policy 100%, 100% of the time.
• Adaptability - learn to operate other workstations and adapt quickly to change.
• Upselling and Promotion - recommending menu items and encouraging customer use of surveys and the McDonald app.
• Stocking and Inventory - keeping the restaurant well stocked for efficient operations.

Requirements

• Has a 'can-do' attitude, sense of optimism, ownership, and commitment towards his/her work responsibilities.
• Provide excellent customer service, including communication skills and a friendly attitude.
• Willingness to learn and grow.
• Can excel in a fast-paced environment with minimum supervision.
• Exhibits polite and respectful behavior at all times.
• Ability to stand for long periods, lift items (typically 10-30 pounds).
• Ability to handle money, make transactions, and provide correct change when necessary.
• Ability to follow health and safety standards, including hygiene practices and proper food handling procedures.
• Reliability, punctuality, and a strong work ethic are important.
• Ability to be cross-trained in multiple departments and multitask.

Nice-to-haves

• Must be 16 years of age or older to apply.
• If under 18 must provide valid work permit.
• Friendly/positive attitude.
• Flexibility in scheduling, including weekends (Friday, Saturday, Sunday) and holidays.

Benefits

• Hourly rate $20-$21.75.
• Medical Insurance.
• 401k with matching contributions.
• Unpaid Leaves of Absence.
• Paid Sick Time - in accordance with City or State ordinance.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language.
• Discount programs.
• Free meals / meal discounts.