CRH Helpdesk
North Carolina Department Of Health And Human Services
470d•$56,770 - $85,155
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About The Position
The User Support Technician II at Central Regional Hospital serves as the first point of contact for technical assistance, providing support to staff across various disciplines. This role involves documenting and tracking support tickets, troubleshooting hardware and software issues, and assisting with the configuration and maintenance of desktop systems and other end-user devices. The position requires flexibility in working hours, including on-call duties and overtime, particularly during adverse weather events.
