Cricket Wireless Sales Rep

$27,040 - $35,360/Yr

Delphos Wireless, a Cricket Wireless Authorized Retailer - Kennesaw, GA

Part-time,Full-time - Entry Level

Kennesaw, GA

About the position

The Wireless Sales Representative at Cricket Wireless is responsible for engaging with customers to promote products and achieve sales targets. This role requires excellent communication skills and a passion for customer service, as representatives will assist customers through the purchase process in a fast-paced retail environment.

Responsibilities

• Engage with customers to provide outstanding service and assistance
• Utilize phone etiquette to handle inquiries and customer calls
• Demonstrate products and conduct product demos to showcase features
• Operate Point of Sale (POS) systems for transactions
• Maintain a clean and organized sales floor
• Utilize basic math skills for cash handling and transactions
• Supervise store activities when needed
• Effectively communicate product information and promotions to customers
• Implement upselling techniques to maximize sales opportunities
• Develop a comprehensive understanding of the company's Cricket product line
• Stay informed about industry trends, new product releases, and competitor offerings
• Engage customers in meaningful conversations to identify their needs and preferences
• Conduct needs assessments to recommend suitable products based on customer input
• Address customer concerns, provide additional information, and overcome objections
• Utilize effective sales techniques to close deals and achieve individual and team sales targets
• Manage the entire sales process, from initial contact to order completion
• Build customer relationships for potential future sales opportunities
• Keep accurate and detailed records of customer interactions, sales activities, and outcomes
• Provide regular reports on sales performance, highlighting achievements and areas for improvement
• Join meeting huddles to help report these sales and report trends

Requirements

• Proven experience in phone sales, telemarketing, or a related field
• Excellent verbal communication skills with a persuasive and friendly demeanor
• Results-oriented with a demonstrated ability to meet or exceed sales targets
• High school diploma or equivalent

Nice-to-haves

• Bilingual (Spanish) is a plus
• Additional education in sales or marketing is a bonus

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Bonus opportunities
• Commission pay
• Monthly bonus
• Uncapped commission