CRIMINAL JUSTICE DEPARTMENT - OFFICE SPECIALIST, INTERMEDIATE

$34,717 - $34,717/Yr

The Univ Of TX System Admin - El Paso, TX

Full-time - Entry Level

El Paso, TX

About the position

The Office Specialist, Intermediate provides clerical and administrative support to a specific County office or department under general supervision. This role is distinguished from entry-level positions by its greater complexity and broader range of work activities, including managing correspondence, records, and reports, as well as providing customer service and support to various stakeholders.

Responsibilities

• Assumes responsibility for delegated administrative and clerical tasks, including correspondence, educational publications, records management, report preparation, and mail processing.
• Prepares subject matter and project materials for conferences, correspondence, appointments, meetings, and telephone calls.
• Maintains various records and reports; prepares notes and summaries of meetings; notarizes documents.
• Performs data entry and imaging of documents and records; prepares dockets, judgments, orders, and citations; opens and closes cases; processes billings; receives payments; balances receipts with payments.
• Processes employment applications; issues permits and certificates; prepares documents for filming/editing; processes and duplicates microfilm.
• Operates the switchboard; directs callers to appropriate locations; prepares, delivers, and maintains appeal transcripts; updates case management files.
• Makes travel arrangements; submits travel vouchers and expense reports; makes appointments; performs calendaring activities; orders and maintains supplies; keeps inventories.
• Provides informational material to news media and the general public; maintains confidentiality as directed and necessary; responds to requests for information and/or complaints via phone, in-person, or e-mail; researches information; makes appropriate referrals for assistance.
• Participates in program planning, implementation, evaluation, and reporting as appropriate; substitutes during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations.
• Commits to providing excellent customer service and demonstrates commitment through cooperative team and individual efforts.

Requirements

• High school diploma or equivalent and three years of office/secretarial experience or any equivalent combination of experience and training.
• Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
• Knowledge of principles and practices of modern office administration, English usage, office methods, and procedures including filing systems.
• Skill/Ability to learn the organization, procedures, and operating details of the County department to which assigned; perform word processing and data entry; perform routine clerical work including maintenance of appropriate records and preparations of general reports.

Nice-to-haves

• Bilingual in Spanish
• Typing speed of 45 words per minute

Benefits

• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid jury duty
• Tuition reimbursement