Crisis Case Manager

$55,016 - $55,016/Yr

Jefferson Center For Mental Health - Wheat Ridge, CO

Full-time - Entry Level

Wheat Ridge, CO

Ambulatory Health Care Services

About the position

The Crisis Case Manager at Jefferson Center for Mental Health plays a vital role in providing high-quality client care through both the Walk-In Center and the Mobile Crisis Team. This full-time position focuses on supporting individuals in crisis by offering direct client services and performing essential administrative tasks. The role emphasizes trauma-informed care and requires collaboration with various stakeholders to ensure clients receive the necessary support and resources.

Responsibilities

• Answer crisis phones and initiate follow-up calls.
• Serve as co-therapist on mobile crisis calls as directed by supervisor or lead clinician.
• Complete initial documentation for clients coming to the Walk-In Center.
• Meet face-to-face with crisis clients as approved by supervisor.
• Obtain collateral information from family, significant others, and other providers as appropriate.
• Assist with bed searches for clients needing 24-hour care.
• Complete pre-admissions as needed.
• Link clients to needed follow-up services as appropriate.
• Send and receive faxes from and to other behavioral health providers.
• Complete documentation in compliance with Jefferson Center guidelines.
• Participate in supervision, training, and team meetings as directed.
• Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
• Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors, and the general public.

Requirements

• Bachelor's Degree in counseling, psychology, or related field required.
• Two years of related experience and/or training working with mental health clients required.
• Previous crisis experience preferred.
• Must have a valid driver's license and maintain a good driving record while employed at Jefferson Center.
• Meets the requirements of applicable federal, state, and organizational background checks.
• Motor Vehicle Insurance Coverage requires applicant must be 25 years or older.
• Must have an acceptable Motor Vehicle Driving record as determined by our insurance carrier.

Benefits

• Competitive salary of $26.45 per hour
• Full-time position with a weekday schedule (Monday to Friday)
• Opportunities for professional development and training