Crisis Worker

$41,600 - $53,560/Yr

More Solutions Youth And Family Services - Laurel, VA

Part-time,Full-time - Entry Level

Remote - Laurel, VA

Ambulatory Health Care Services

About the position

The Crisis Worker position at More Solutions Youth and Family Services involves providing behavioral support services to clients in crisis situations. The role requires the application of de-escalation techniques, assessment of client safety, and coordination with community partners to ensure effective treatment. The Crisis Worker will also serve as a clinical liaison, develop discharge plans, and maintain high-quality documentation of case work.

Responsibilities

• Provide one-on-one behavioral support services to clients experiencing a crisis jeopardizing their current placement.
• Initiate and facilitate de-escalation techniques and strategies to assist the client in maintaining self-control.
• Use good interpersonal communication skills to gain client cooperation and resolve conflicts.
• Interact with all clients in accordance with the individual service plan and the therapeutic process.
• Assess, evaluate and monitor the safety of the client and others at all times.
• Exercise appropriate intervention in accordance with the least restrictive alternative to protect client from harming self or others.
• Coordinate closely with other staff and community partners to ensure the appropriateness of treatment modalities and services being provided.
• Be available for 24 Hour Emergency Crisis Response to assigned participant.
• Serve as clinical liaison to referral sources and parents regarding progress and needs; to include attendance of FAPT meetings and court hearings as necessary.
• Develop and implement plans for discharge including mobilization of resources for ongoing maintenance, rehabilitation & recovery.
• Maintain high quality documentation of all case work, completed in a timely manner and consistent with outlined program policies and licensure requirements.
• Administer first aid to client in response to minor medical problems.
• Notify Supervisor of any significant client medical complaint(s), unusual events, accidents, medical problems, property damage or maintenance concern, etc.
• Provide support and linkage to community resources for participants.
• Monitor mental health symptoms, compliance with medication regimen, health nutrition and physical condition of participants.
• Establish and maintain positive relationships with other agencies involved in the care of participant.
• Promote the program in a positive manner to elicit referrals and maintain census and growth of the program.
• Ensure that every Incident Report is completed immediately after the incident and submitted to the direct supervisor or Director the same day.
• Be available for 24 Hour Emergency Crisis Response to assigned participant.
• Other duties as assigned.

Requirements

• Be available to provide services during the day, evening, weekends and holidays.
• Provide and maintain an acceptable driving record.
• Have access to and ability to use a computer, printer, internet services, and other necessary items and equipment to produce electronic program documentation/paperwork.
• Maintain communication with Program Coordinator and other Unit employees through e-mail and cell phone usage on a daily basis.
• Ability to maintain a flexible schedule.
• Ability to manage multiple priorities simultaneously.
• Experience in clinical crisis counseling and case management.
• Be a Qualified Mental Health Professional - Adult (QMHP-A) and/or Qualified Mental Health Professional - Child (QMHP-C) or Be a licensed mental health professional.

Benefits

• Employee assistance program
• Flexible schedule
• Paid time off