Microsoft - Atlanta, GA

posted 2 months ago

Full-time
Atlanta, GA
Publishing Industries

About the position

As a Critical Environment Instrumentation Engineer (CEIE) at Microsoft, you will play a pivotal role in ensuring the operational excellence of our mission-critical datacenters. This position offers a unique opportunity to collaborate with a dynamic team of industry professionals across the Information Technology (IT) and Critical Environments (CE) spectrum. You will be part of Microsoft's Cloud Operations & Innovation (CO+I) team, which is the backbone of our cloud services, supporting platforms such as Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. Your contributions will directly impact the infrastructure that serves over 1 billion customers and 20 million businesses worldwide. In this role, you will be responsible for maintaining the availability and security of Industrial Controls Systems (ICS) within our datacenters. You will manage and govern the electrical and mechanical systems that are critical to our operations, ensuring they meet the highest standards of performance and reliability. Your work will involve project management, where you will oversee multiple concurrent infrastructure projects, balancing competing demands and adapting to changing priorities. You will also be expected to develop positive working relationships with both internal teams and external stakeholders, fostering a culture of safety and security in our global operations. Microsoft is committed to the personal and professional development of its employees, offering various training and growth opportunities, including Career Rotation Programs and Diversity & Inclusion trainings. As part of our mission to empower every person and organization on the planet, you will be encouraged to innovate and collaborate with your colleagues to achieve shared goals. Our datacenters are designed with environmental sustainability in mind, and you will be part of a team that continuously evolves to meet the demands of a world-class cloud provider.

Responsibilities

  • Maintaining Industrial Controls Systems (ICS) availability, data quality, service and change management, reporting, and the security of all ICS systems in the Data Centers.
  • Site level ICS program and project management, and both govern and directly participate in the execution of global initiatives related to ICS systems.
  • Managing, servicing, and governing Microsoft's electrical and mechanical industrial control systems (ICS) to include servers, applications, networks, and device infrastructure deployed within Microsoft's 24x7x365 mission-critical datacenters.
  • Governing logical and physical access, approval, and permissions related to all ICS systems, networks, workstations, and servers that provide datacenter monitoring and controls.
  • Empowering a culture of safety and security in global datacenter operations by complying with CO+I's safety programs and policies and completing compliance knowledge assessments.
  • Developing positive working relationships with internal teams and external stakeholders.
  • Embodying Microsoft's Culture and Values.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements, including passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice-to-haves

  • Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience.
  • 3+ Years of experience in an operational, mission-critical, 24x7x365 facility.
  • 1.5+ Years of experience in the design and/or commissioning of Industrial Controls Systems (ICS) in datacenter critical environments including the Modbus and BACnet protocols.
  • 2+ Years of experience with the operation and maintenance of building electrical systems (Power distribution, grounding, fire alarm, and related controls systems) and mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls systems).
  • Project management experience with a focus on agile methodologies.
  • Knowledge of construction techniques and terminology including the ability to read and interpret blueprints, construction drawings and documents.

Benefits

  • Competitive salary range of USD $98,300 - $193,200 per year, with higher ranges for specific locations.
  • Opportunities for professional development and training.
  • Diversity & Inclusion trainings and events.
  • Career Rotation Programs.
  • Potential for additional benefits depending on employment nature and location.
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