Genesis10 - Cleveland, OH
posted 4 months ago
Genesis10 is seeking a CRM Business Systems Analyst for a 6-month contract to hire position with a leading client. This position can be located in either Cleveland or Columbus, OH. Candidates applying must be a US Citizen or Green Card Holder and able to work on a W2 basis directly with Genesis10. The role serves as a crucial interface between the business and information technology areas, ensuring that both sides' priorities and high-level concerns are understood and addressed. The analyst will coordinate and lead the systems development team throughout the project life cycle, including post-implementation, to ensure that systems solutions effectively meet business needs. This includes developing business cases and project estimates for proposed solutions and functioning as a project leader on various projects. The responsibilities of the CRM Business Systems Analyst include the creation and maintenance of end-to-end automation of deployment, monitoring, and infrastructure management. The analyst will build and configure delivery environments to support Software Development Life Cycle (SDLC) processes, create and enforce governance around development quality and security processes, and develop custom scripts to enhance system efficiency while reducing the need for human intervention. Troubleshooting issues in preproduction environments and assisting in the successful elevation of development are also key duties. Additionally, the analyst will document and recommend improvements and enhancements for the SDLC process and teach and train peers and developers on tooling and processes to improve their work efficiency. Other duties may be assigned as necessary.