CRM: Field Clinical Representative - Central New Jersey

Boston Scientific

Full-time - Entry Level

Miscellaneous Manufacturing

About the position

The Field Clinical Representative in the Cardiac Rhythm Management division at Boston Scientific is responsible for promoting innovative medical solutions for irregular heart rhythms and heart failure. This role involves providing clinical education and sales support, engaging with healthcare professionals, and ensuring optimal patient outcomes through effective product usage and support.

Responsibilities

• Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up.
• Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of products.
• Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
• Foster strong relationships with hospital personnel and identify key decision-makers to facilitate future sales opportunities.
• Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
• Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
• Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.

Requirements

• 0-2 years of work experience, preferably with a bachelor's degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
• Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.

Nice-to-haves

• Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
• Background in medical device sales, sales support, clinical education, or clinical research.
• Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
• Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
• Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
• Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.

Benefits

• Competitive salary with variable compensation governed by the Sales Incentive Compensation Plan.
• Core and optional benefits offered at Boston Scientific.