CRM: Field Clinical Representative - Iowa City, IA

Boston Scientific - Cedar Rapids, IA

Full-time - Entry Level

Cedar Rapids, IA

Merchant Wholesalers, Durable Goods

About the position

In the Cardiac Rhythm Management (CRM) division, we are dedicated to providing innovative solutions for irregular heart rhythms and heart failure and preventing sudden cardiac arrest. Our mission is to offer less-invasive care options for critical cardiac conditions, ultimately improving patient outcomes and quality of life. As part of Boston Scientific, a leader in medical technology, we have a rich history of nearly 20 years of pivotal research and development, expanding indications, and increasing access to life-saving therapies like ICD and CRT. As a vital member of our team, you will play a pivotal role in promoting our commercially approved products through comprehensive clinical education and sales support initiatives. You will be responsible for covering a defined region, engaging with current and potential customers, and contributing to the achievement of sales targets and revenue growth within specific product segments.

Responsibilities

• Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up, ensuring optimal customer and patient outcomes.
• Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of our products, utilizing various formats and platforms.
• Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
• Foster strong relationships with hospital personnel, engaging in meaningful interactions and identifying key decision-makers to facilitate future sales opportunities.
• Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
• Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
• Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.

Requirements

• 0-2 years of work experience, preferably with a bachelor's degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
• Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.

Nice-to-haves

• Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
• Background in medical device sales, sales support, clinical education, or clinical research.
• Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
• Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
• Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
• Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.

Benefits

• Diversity and inclusion initiatives
• Access to the latest tools, information, and training
• Opportunities for career advancement