CRM Sales Product Representative

$49,400 - $92,200/Yr

Marsh McLennan - White Plains, NY

Full-time - Mid Level

Remote - White Plains, NY

10,001+ employees

Insurance Carriers and Related Activities

About the position

The CRM Sales Product Representative at Marsh McLennan Agency (MMA) plays a crucial role in enhancing the CRM platform to meet the needs of the sales teams. This position involves collaborating with stakeholders to develop a clear product vision, prioritizing features for the IT/Development Team, and ensuring effective communication and training for sales teams regarding CRM functionalities. The representative will also lead user acceptance testing and support various CRM-related projects.

Responsibilities

• Develop and refine the vision and strategy for MMA's CRM.
• Prioritize product features and enhancements for the IT/Development Team.
• Develop and maintain business process documentation for CRM enhancements.
• Lead user acceptance testing to validate functionality meets sales organization needs.
• Collaborate with the technical CRM team to develop stakeholder communication and training.
• Support miscellaneous projects and initiatives related to the CRM.

Requirements

• Knowledge of sales processes from the perspective of a salesperson.
• Ability to manage multiple projects and associated tasks simultaneously.
• Strong organizational skills with the ability to manage timelines.
• Articulate written and verbal communication skills.

Nice-to-haves

• General understanding of Salesforce or equivalent CRM platform.

Benefits

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Remote work options.
• Charitable contribution match programs.
• Stock purchase opportunities.