This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Collaboredge Inc - Washington, DC
posted 2 months ago
About the position
The CRM System Admin is responsible for the effective provisioning, installation/configuration, operation, and maintenance of computer hardware, software, and related infrastructure. This role requires advanced knowledge of records management methodologies and systems, particularly in the context of the District of Columbia's regulations and policies. The position aims to ensure the safety of residents and businesses through effective records management and information governance.
Responsibilities
- Knowledge of Federal and District of Columbia records management laws, regulations, rules, policies and procedures.
- Understanding of record storage systems and retention procedures, including relevant rules and regulations.
- Evaluate the day-to-day functioning of programs and initiate changes for effectiveness.
- Establish and maintain effective working relationships with local records officials and federal/state agents.
- Exercise sound judgment in developing, applying, and interpreting policies and procedures.
- Communicate effectively to organize ideas and present findings logically.
- Understand the Agency's Records Programs and their interaction with e-records systems.
- Manage, prioritize, and meet deadlines with a strong focus on customer service.
Requirements
- 6-10 years of experience monitoring networks to ensure security and availability.
- 6-10 years of experience performing daily backups.
- Bachelor's degree in IT or related field or equivalent experience.
- 7 years of experience working for Client Records.
- Knowledge of policy and procedures for transferring Client records to the Library of Congress.
- Knowledge of Client scanning process and procedures for DC buildings.
- Knowledge of Client policy regarding document scanning, logging, transmitting, and saving to secure drives.
- Advanced knowledge of records management methodologies, systems, and standards of practice.
- Ability to digitize records management systems and manage Agency records projects.
- Knowledge and ability to process information using Kofax for transfer via FileNet in the e-records system.
