CRM System Admin

$83,200 - $93,600/Yr

Aspire Technologies - Washington, DC

Full-time - Mid Level

Washington, DC

Miscellaneous Manufacturing

About the position

The CRM System Admin will be responsible for the effective provisioning, installation/configuration, operation, and maintenance of computer hardware, software, and related infrastructure within the Department of Buildings. This role requires advanced knowledge of records management methodologies and systems, ensuring compliance with federal and District of Columbia regulations. The position is contract-based and requires onsite presence.

Responsibilities

• Provisioning, installation/configuration, operation, and maintenance of computer hardware and software.
• Knowledge of Federal and District of Columbia records management laws and regulations.
• Evaluate the day-to-day functioning of the program and initiate changes for improvement.
• Establish and maintain effective working relationships with local records officials and management staff.
• Exercise sound judgment in developing and interpreting policies and procedures.
• Communicate effectively to organize ideas and present findings logically.
• Understand the Agency's Records Programs and their interaction with e-records systems.
• Administer and manage an automated fulfillment and registration system.

Requirements

• 6-10 years of experience in records management and CRM systems.
• Advanced knowledge of records management methodologies and standards.
• Skill in evaluating program effectiveness and initiating changes.
• Ability to establish effective working relationships with various stakeholders.
• Strong communication skills for presenting findings and preparing materials.
• Organized, detail-oriented, and a self-starter with strong customer service focus.
• Experience with Microsoft Office applications (Word, Excel, PowerPoint).

Benefits

• Competitive hourly pay of $40 - $45 per hour.
• Opportunity for immediate interviews.
• Contract position with a length of 12 months or more.