Crosswait Estates Leasing Consultant

Mrd Apartments - Angola, IN

Part-time - Entry Level

Angola, IN

Construction of Buildings

About the position

The Leasing Consultant at MRD Apartments is responsible for providing exceptional customer service while managing the leasing office environment. This role focuses on presenting the community's features and benefits to prospective residents, aiming for high occupancy rates through effective leasing strategies and resident retention. The position requires a positive attitude and a commitment to the company's core values, ensuring a welcoming atmosphere for all visitors and residents.

Responsibilities

• Provide outstanding customer service to current residents, prospective residents, vendors, and colleagues.
• Sustain a clean, inviting, and organized leasing office.
• Maintain comprehensive knowledge of the community to provide a thorough and exceptional experience for current and prospective residents.
• Utilize feature and benefit selling to determine needs and preferences for current and prospective residents resulting in secured lease agreements.
• Answer calls regarding leasing questions, resident concerns, and service requests.
• Complete lease applications and verifications and maintain accurate lease documentation.
• Conduct inspections on models and vacant apartments to ensure cleanliness.
• Update online advertising.
• Demonstrate knowledge on current market conditions and trends.
• Contribute ideas regarding marketing the community and improving resident satisfaction.
• Participate in MRD Apartment University training.

Requirements

• High School diploma or GED preferred.
• 6 months of related sales experience or training desired.
• Exceptional customer service skills.
• Solid written and oral communication skills.
• Proven organizational and time-management capabilities.
• Fundamental computer skills with experience using Microsoft Office, Yardi Voyager, and Rent Café preferred.
• Must be able to pass a criminal background check.
• Able and eager to embody MRD Apartments Core Values daily.

Benefits

• Comprehensive benefits plan including Medical, Dental, Vision, Prescription, EAP, Life and Disability Insurance.
• 401K with company match.
• Paid time off and paid training.
• Lots of growth potential.