Cryogenic Sales & Service Representative

$39,520 - $49,920/Yr

Hoffer Flow Controls - Elizabeth City, NC

Full-time - Entry Level

Elizabeth City, NC

Computer and Electronic Product Manufacturing

About the position

The Cryogenic Sales & Service Representative-in-Training is an entry-level position aimed at training individuals to become proficient Cryogenic Sales and Service Representatives. The role involves learning to handle sales and service tasks related to cryogenic products, including generating quotations, processing orders, and performing field service duties under supervision. The position requires travel to customer locations for hands-on training and service work, with the goal of achieving independence in the role after training.

Responsibilities

• Learn to produce quotations for cryogenic metering systems, parts, and field service in response to customer inquiries.
• Process new cryogenic product sales orders for entry into production.
• Report quality-related customer issues on cryogenic products to the Cryogenic Sales & Service Manager.
• Report competitive information including competitor pricing and product offerings to the Cryogenic Sales & Service Manager.
• Travel to customer locations to perform field service and equipment calibration under supervision.
• Conduct calibration-related work in accordance with Hoffer standards for quality.

Requirements

• Mechanical and/or electronics aptitude strongly preferred.
• Proficient in Microsoft Office suite software.
• Solid written and verbal communication skills.
• High energy level, high standards of excellence, high integrity, and work ethic.
• Must be in sound physical condition and able to lift 75 pounds unaided.
• Must hold a valid driver's license.
• Must hold or be able to obtain a US passport.

Nice-to-haves

• Experience in technical sales is preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Travel reimbursement
• Tuition reimbursement
• Vision insurance