Crypto-Mining Operation Specialist

ZipRecruiter - Cheyenne, WY

Full-time - Entry Level

Cheyenne, WY

About the position

The Crypto-Mining Operation Specialist at Bit Cloud Service is responsible for maintaining and troubleshooting hardware and software in a Bitcoin mining facility. This role combines maintenance tasks (70%) with IT troubleshooting (30%), requiring a proactive approach to operational needs and problem-solving. The position emphasizes a collaborative work environment and offers opportunities for personal growth in the dynamic field of crypto-mining.

Responsibilities

• Installation and maintenance of data center devices, including super hash servers and software/firmware.
• Rudimentary repair/maintenance, such as fans and power supply replacement, uninstallation, reinstallation, reboot, etc.
• Offer practical troubleshooting solutions and proactively address potential issues.
• Receive and ship data center equipment, ensuring timely handling and installation.
• Ensure accurate record keeping and inventory maintenance, including creating and maintaining tracking spreadsheets and/or databases and opening and updating tracking tickets.
• Perform daily walkthroughs of the facility to ensure the environment is maintained by the standards.
• Monitor pool information and communicate significant changes, identifying when issues are affecting the production environment.
• Respond to and escalate equipment alarms.
• Perform routine server room clean-up.
• Perform inventory count for key parts - Ethernet patch cables, power cords, fans, PSUs, boards, PDUs, and other consumable components.
• Ensure all visitors to the facilities follow all health and safety regulations and protocols.
• Available for emergency on-call and shift work including midnights, weekends.
• Help create and/or provide feedback on Data Center procedures.
• Other ad hoc duties as assigned.

Requirements

• Possession of all appropriate licenses or permits to drive in your local area.
• Ability to lift and carry weights ranging from 30-40 pounds (weight of super hash server).
• Capability to walk long distances frequently within the data center.
• Tolerance for varying temperatures, including both cold and hot environments.
• Availability for rotational shifts, including evenings and weekends as required.
• 1-3 years of experience in hardware troubleshooting, including PC, motherboard, network, PSU, and fans.
• Basic to intermediate knowledge of routers, switches, and servers, familiarity with assembling PCs or upgrading hardware/firmware components.
• Ability to work in a fast-paced environment with minimal supervision.
• Good problem-solving skills and ability to meet demanding time constraints.
• Ability to conduct and manage multiple projects and priorities.
• Excellent physical condition and flexibility to work shifts and overnight.
• Experience in data center operations or fast-paced IT field.

Benefits

• Competitive salaries
• Comprehensive benefits
• Monthly incentive bonuses for outstanding performance