CS Manager - Chicago/Minnesota Regions

$130,000 - $130,000/Yr

Boston Scientific - Chicago, IL

Full-time - Manager

Hybrid - Chicago, IL

Merchant Wholesalers, Durable Goods

About the position

The Clinical Specialist Manager of Neuromodulation will play a pivotal role in our company's success, overseeing clinical development and providing leadership for the neuromodulation field team. This person will identify and implement strategies to increase efficiency and improve the productivity of the clinical team. Responsible for the development/coaching of the clinical representatives and administrative management risks. Reports to the Regional Business Director.

Responsibilities

• Responsible for carrying out company policies with sincerity and integrity.
• Ensures clinical team complies with company policies, procedures, and administrative responsibilities.
• Manage and coach clinical representatives by utilizing field rides, individual and group meetings, and company resources to ensure regional alignment of goals, talent development, and adoption of best practices.
• Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations and the growing NMD division.
• Be a critical part of the regional team with HR to locate, recruit, and hire top clinical candidates for open positions.
• Work in collaboration with the field to support sales development of the clinical team in procedures, service needs, competitive and product knowledge.
• Attend IST trainings and participate in certifications.
• Ensure all direct reports have annual/quarterly objectives.
• Implement a regular performance evaluation schedule, providing feedback and coaching and documenting performance needs and achievements.
• Collaborate with the Regional Business Director to ensure clinical team goals, objectives, and support are aligned with the regional sales strategy and revenue growth.
• Communicate regularly with direct reports, Regional Business Directors, Territory Managers, peers, and the Director of Field Sales Development regarding clinical activities and changes in the marketplace.
• Perform administrative tasks related to management, expense, inventory, and communication activities.
• Drive alignment to corporate, division, and regional vision, goals and activities.
• Expected to be in the field a minimum of 60% of the time conducting field rides with the clinical specialist team.

Requirements

• Combined minimum of seven years of clinical experience in a related field, such as nursing or another healthcare discipline.
• Bachelor's or master's degree.
• Demonstrated leadership/credibility within local team.
• Ability to manage conflict effectively and effect change.
• Strong oral and written communication skills.
• Must be energetic, organized, determined and goal-oriented.

Benefits

• Core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com.