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Banfield Pet Hospital - Woodinville, WA
posted 2 months ago
Full-time
Woodinville, WA
Professional, Scientific, and Technical Services
About the position
The Client Service Coordinator (CSC) plays a crucial role in managing the flow of clients and pets within the veterinary hospital. This position focuses on maximizing the productivity of the veterinary medical team while ensuring effective communication with both associates and clients. The CSC is responsible for coordinating care in a friendly and efficient manner, ultimately influencing client retention and referrals.
Responsibilities
- Drive the flow of clients and pets through the hospital.
- Maximize the productivity of the veterinary medical team.
- Ensure good communication with associates and clients.
- Coordinate the care of clients and pets in a welcoming manner.
- Influence clients to return and refer friends and family.
Requirements
- Strong communication skills to interact with clients and team members.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Experience in customer service or a related field.
Nice-to-haves
- Experience in a veterinary or medical setting.
- Familiarity with veterinary terminology.
Benefits
- Health insurance coverage.
- Paid time off.
- Employee discounts on services.
