CSR - Billing Analyst

$75,000 - $95,000/Yr

Squire Patton BoggsBlogs - Washington, DC

Full-time - Entry Level

Washington, DC

1,001-5,000 employees

About the position

The Billing Analyst position at Squire Patton Boggs is a vital role within the Washington, DC office, providing comprehensive administrative financial support. This position, also referred to as Client Service Representative (CSR), focuses on billing functions, including the preparation, review, and editing of client bills, while ensuring effective communication with clients regarding their billing inquiries.

Responsibilities

• Prepare, edit, and revise client bills and assist with the collection process.
• Review all New Account Memoranda for completeness; activate client/matters and input special billing instructions.
• Speak with clients by phone or in person and answer questions concerning billing, referring questions to the CSR Supervisor, Finance Manager, billing attorney, or designated departments for investigation.
• Read computer files and gather records to compile needed data.
• Enter information into the Firm's accounting system and compute amounts due.
• Prepare bills, listing chargeable items, amounts due, credit terms, and dates due.
• Prepare, review, edit, and present pre-bills to billing attorneys.
• Post transactions to accounting records in the Firm's accounting system.
• Operate the Firm's accounting system, computer equipment, and telephone equipment in performance of daily duties; effectively use the telephone and word processing functions necessary to perform required job duties.
• Actively seek out technical resources of the firm in order to maximize efficiency.
• Properly manage electronic documents for easy retrieval.
• Handle telephone inquiries independently, provide information to callers or route to the appropriate person; assess the urgency of calls and respect the confidentiality of each matter; maintain log and/or prepare accountability for long distance charges.
• Support team and other CSRs in telephone coverage, overflow work assignments, and coverage for absent CSRs.
• Maintain files in an organized manner and in accordance with firm procedures; maintain current lists of file numbers, account numbers, client names and addresses and other information as required.
• Experience using eBillingHub and other eBilling platforms; responsible for onboarding new clients, submitting invoices, and responding to client inquiries; resolve rejections and reductions and generate aging reports.

Requirements

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; or at least two years of higher education in accounting/bookkeeping curriculum; two or more years of finance experience.
• Proficiency in Microsoft Office products, such as Microsoft Excel and Microsoft Word.
• Proficiency with a recognized accounting system is desirable.
• Previous law firm experience preferred.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• 401(k) plan
• Comprehensive benefits package