CSR Customer Service Rep

$26,000 - $49,400/Yr

Unclassified - Charlotte, NC

Part-time,Full-time - Entry Level

Charlotte, NC

About the position

The CSR Customer Service Representative at Queen City Promotions Inc. is responsible for delivering exceptional customer service while representing various charity clients. This role focuses on enhancing visibility for charities, nurturing donor relationships, and driving fundraising efforts. The position is ideal for individuals eager to grow into management roles and who enjoy teaching and training others in a positive work environment.

Responsibilities

• Serve as the face of our Charity Clients, delivering exceptional Customer Service
• Address inquiries about our Clients' initiatives and offerings
• Efficiently juggle tasks amidst changing priorities
• Collaborate both independently and within a team
• Demonstrate integrity, honesty, and reliability
• Thrive in a dynamic, fast-paced environment
• Possess outstanding interpersonal and communication skills

Requirements

• Experience in retail, sales, marketing, or customer service is a plus!
• Quick thinking and effective problem-solving skills are highly valued
• Exceptional communication and customer service abilities are a must
• Openness to constructive feedback is essential
• Comfortable thriving in a fast-paced marketing and sales setting
• Passionate about working with people

Benefits

• On-the-job training
• Professional development assistance