First Choice Heating And Cooling - Metuchen, NJ
posted 13 days ago
The Customer Service Representative (CSR) at First Choice Heating and Cooling plays a crucial role in ensuring high-quality service during the initial client interactions. This position focuses on scheduling appointments, managing customer inquiries, and maintaining performance metrics in a call center environment. The CSR is expected to provide excellent customer service, resolve conflicts, and contribute to the overall efficiency of the operation while promoting company culture and growth opportunities.