CSR - Customer Service Representative
First Choice Heating And Cooling•Metuchen, NJ
490d•$41,600 - $52,000
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About The Position
The Customer Service Representative (CSR) at First Choice Heating and Cooling plays a crucial role in ensuring high-quality service during the initial client interactions. This position focuses on scheduling appointments, managing customer inquiries, and maintaining performance metrics in a call center environment. The CSR is expected to provide excellent customer service, resolve conflicts, and contribute to the overall efficiency of the operation while promoting company culture and growth opportunities.
