Express Employment Professionals - Florence, SC
posted 10 days ago
Full-time
Florence, SC
Administrative and Support Services
About the position
We are seeking a detail-oriented and motivated Customer Service/Data Entry professional to join our team in Sumter, SC. This role is essential in ensuring that our customer interactions are handled with care and that data is accurately entered into our systems. The ideal candidate will possess strong organizational skills and the ability to manage multiple tasks efficiently while maintaining a high level of accuracy.
Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Accurately enter and update customer information in various systems.
- Perform data entry tasks, including transcribing information from documents into electronic formats.
- Utilize Microsoft Excel and other office software to manage data effectively.
- Maintain organized records and files, ensuring easy retrieval of information.
- Assist with administrative tasks as needed, supporting team members in daily operations.
- Collaborate with other departments to ensure seamless communication and data flow.
Requirements
- Proficiency in basic math skills for handling numerical data accurately.
- Must have high school diploma or GED, Associates preferred.
- Experience with Microsoft Office, particularly Excel, for data management.
- Familiarity with various computer systems and software applications used for data entry.
- Knowledge of Excel, Word, and Outlook.
- Strong clerical skills, including the ability to transcribe information accurately.
- Excellent organizational skills with a keen attention to detail.
- Ability to work independently as well as part of a team in a fast-paced environment.
- 1 year experience in customer service or administrative roles is preferred but not mandatory.
