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PAY-O-MATIC CK CASHI - Jackson Heights, NY

posted 2 months ago

Part-time - Entry Level
Jackson Heights, NY

About the position

The Customer Service Representative (CSR) position at Pay-O-Matic involves engaging with customers to provide information about bank products and services. This part-time role requires flexibility in scheduling, particularly on weekends and holidays, and emphasizes strong communication and customer service skills, especially for bilingual candidates fluent in English and Spanish.

Responsibilities

  • Engage with customers to provide information about Pay-O-Matic bank products and services.
  • Stand for extended periods of time while assisting customers.
  • Use the POS system for all transactions.
  • Work in confined areas alone while adhering to security and safety policies.
  • Open and close the store as required.
  • Adapt to workplace stressors and manage heavy verbal demands of customer service.
  • Maintain compliance with banking-related rules and regulations during transactions.
  • Foster a harmonious work environment through mutual respect with colleagues.
  • Be available for overtime as needed.

Requirements

  • 1-2 years of related experience or equivalent.
  • Superb customer service and communication skills.
  • Proficient computer skills.
  • Strong multi-tasking abilities.
  • Ability to work independently and as part of a team.
  • Ability to understand and follow written and verbal instructions.
  • Professional appearance and demeanor.

Nice-to-haves

  • Bilingual in English and Spanish is preferred.
  • Flexibility and willingness to accept change quickly.

Benefits

  • Flexible schedule
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