CUNY Administrative Assistant Level 1 - Hospitality Management

$49,155 - $49,155/Yr

CUNY

Part-time - Entry Level

Educational Services

About the position

The CUNY Administrative Assistant Level 1 in Hospitality Management is responsible for managing the administrative office of the department, ensuring efficient office procedures, and providing quality services in a professional manner. This role involves supervising student assistants, coordinating special events, and maintaining communication with various stakeholders within the college and community. The position requires independent initiative and judgment in performing complex administrative tasks within a multicultural environment.

Responsibilities

• Manage the administrative office of the Department of Hospitality Management.
• Develop and maintain efficient office procedures and methods, and train employees in their use.
• Manage individual and group reservations associated with the Janet Lefler Dining Room.
• Interpret and apply operating procedures, rules and regulations within the Department of Hospitality Management and the Janet Lefler Dining Room.
• Conduct job interviews to select College Assistants (CA) and Federal Work Study (FWS) students.
• Supervise CA and FWS students.
• Supervise and coordinate the work associated with special events such as graduation celebrations, fundraisers, and alumni outreach with faculty members.
• Coordinate the work of others for program activities and events, including registration, room arrangements, travel, fee collection, purchases, study/work abroad programs.
• Oversee the compilation, storage, and disposition of financial records, student records, and personnel records of the department in accordance with CUNY's record retention policy.
• Communicate with staff and administrators throughout the College, University, and the community to resolve problems, particularly as it relates to the Janet Lefler Dining Room, internships, and the study/work abroad programs.
• Communicate with students, staff, faculty, and the community regarding job postings.

Requirements

• Permanent status as a CUNY Office Assistant at Assignment Level 1 (Pay Level 3) or Assignment Level 2 (Pay Level 4).
• Candidates must take and pass a job-related Civil Service Examination that measures critical competencies for the position.
• Candidates must undergo a background check, including a fingerprint screening and a verification of their education and work history.
• Candidates must demonstrate technical competence in using job-related software (e.g., word processing or other).

Nice-to-haves

• Bachelor's degree is not required, but is preferred.
• Ability to work both independently and in group settings.
• Proficiency in Microsoft Office Suite, specifically Excel and Word.
• Knowledge of Microsoft 365, Outlook and Forms.
• Strong oral, written, and interpersonal communication skills.
• Effective writing, editing, proofreading, and presentation skills.
• Knowledge of CUNY's academic and administrative processes and systems.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members.
• Experience using CUNYfirst (PeopleSoft) is a plus.
• Ability to communicate in languages other than English is a plus.

Benefits

• CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification.
• Employees are also offered pension and Tax-Deferred Savings Plans.
• Health benefits are extended to retirees who meet the eligibility criteria.