Curacao - Anaheim, CA
posted about 1 month ago
The Cashier position at Curacao Anaheim is designed for individuals who are enthusiastic and possess a positive attitude towards customer engagement. The role requires compliance with all company policies and procedures, particularly those related to customer service standards. Cashiers are expected to engage customers with respect and professionalism, ensuring that every interaction is characterized by honesty and integrity. The position emphasizes personal development and growth, with a focus on maintaining a clean and professional presentation within the department. Essential functions of the role include adhering to the company's Customer Engagement Policy and the Hugging Your Customer philosophy, which emphasizes the importance of a friendly and welcoming demeanor. Cashiers are required to smile at customers, find solutions to their issues, and thank each customer by name at the end of their transactions. The role also involves executing various policies such as the “No Pressure Policy,” “Full Disclosure Policy,” and “No Lies Policy,” all of which are crucial for maintaining customer trust and satisfaction. In addition to customer interaction, cashiers are responsible for achieving sales goals, executing the Art of the Sale, and effectively communicating promotions to customers. Maintaining a professional and tidy department is also a key responsibility, which includes ensuring that merchandise is displayed attractively and that workstations are free of clutter. Furthermore, cashiers play a vital role in preventing loss or damage to merchandise, thereby contributing to the overall success of the store.