Andersen Global - Oak Park Heights, MN
posted 3 months ago
At Andersen Corporation, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership, and being a leader in Corporate Citizenship. Headquartered in Bayport, Minnesota, Andersen Corporation is the largest window and door manufacturer in North America. Recognized by Newsweek as one of “2023 America's Greatest Workplaces,” we are focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This commitment extends to our team as well, as we embrace our nine Employee Resource Networks to celebrate our differences and champion diversity. In fact, we were named a Forbes “Best Employer for Diversity 2022.” Additionally, Andersen has earned the 2023 ENERGY STAR Partner of the Year—Sustained Excellence Award, reflecting our commitment to environmental health and sustainability. The Andersen Customer Experience team is seeking a Custom Product Drafter to create and modify CAD models and specifications for grille placement, customer approval, and other CAD needs for delivery partners and customers. This role is crucial in maintaining and ensuring that expected standards and best practices are followed during model creation. The Custom Product Drafter will respond to customer and delivery partner requests and inquiries, ensuring that all communications are effective and facilitate customer understanding and satisfaction with the product solutions presented. In this position, the drafter will apply CAD expertise and knowledge in the creation and delivery of product drawings for use by manufacturing, vendors, delivery partners, and end-use customers. The role involves close collaboration with Customer Experience Representatives, RTQ&E, Manufacturing, Materials Management, suppliers, and customers to define requirements and provide timely and accurate solutions. The drafter will also engage in discussions with manufacturing, vendors, delivery partners, and end-use customers to address process flow and product issues, while identifying, recommending, and implementing team improvements. Furthermore, the drafter will provide proactive support of the team's CAD support tools and participate in the development and ongoing maintenance of the team's CAD drafting standards, documentation processes, and document storage methods.